Overview

We want you to be happy with your purchase. If something isn’t right, here’s how our refund and returns process works.

Returns

You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days.

Damaged or defective items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue, and we will arrange a replacement or refund at no extra cost.

Freight and oversized equipment

Large freight items (car lifts, trailers, heavy equipment) may be subject to a restocking fee and return shipping costs if returned for reasons other than defect or damage in transit.

Contact us

Questions about returns or refunds? Email contact@liftcars.shop or call +1 205 206 2398.